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Knowledge Base

Groups - Frequently Asked Questions

What is the difference between visible and hidden groups?

Visible groups are listed around the site (searches, etc.) and viewable by anyone.

Group administrators can choose to show or hide resources, wiki pages, and discussion topics at any time.

Hidden groups are not listed anywhere on the site.

How do I make a visible group hidden? And vice-versa?

If you are an administrator, go to your Groups page and select "Show Manager Controls" under your title (group manager) at the right. Select "Edit Group" from the drop down menu. Go to "Discoverability Settings" toward the bottom. Choose the "hidden" option and click save.

Instructions are the same for making a hidden group visible except choose "visible" instead.

How are groups managed?

When you create a group, you are automatically made its first manager. As manager, you can also promote members to help you run the group.

A group manager can:

  1. Create group participation rules
  2. Promote/demote members and approve/deny membership requests.
  3. Modify information about the group
    • Create or change the group name
    • Create or change the group description
    • Associate the group with an external URL
    • Determine whether or not your group wiki pages, resources, and discussion topics can be viewed by non-members.
    • Moderate group discussions

There's no maximum limit on the number of managers a group can have, but a group must have at least one manager at all times.

You can read about keeping your group happy on the Tips for Running Your Group page.

How do I leave a group?

Go to your group page and click on "Show Member Controls" under "Group Member" on the right side. Click on "Cancel Membership". Select OK to confirm the cancellation. If you would like to rejoin the group at a later date, please request group membership again.

How do I delete a group?

The only way to delete a group is to leave the group as the last remaining member. A group can't be deleted if it has more than one member.

How do we keep track of the invitations weve sent out?

In the Invitees tab found under Members inside your group, you can keep track of whom you have sent an invitation to. You will find an symbol next to an invitees email address if he/she does not have an account on the hub yet. For those with hub accounts, you will see their profile picture next to their name.

How do we cancel a group invitation?

In the Invitees tab found under Members inside your group, you can keep track of whom you have sent an invitation to. Cancel the invitation by clicking the red (U) icon next to a persons name.

How do I accept a group invitation?

Click on accept in the "My Groups" section of your "My HUB" page or click on the accept link in the invitation message.


Return to the main groups page.

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Last updated @ 04:16 PM on

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